Privacy Policy

At Pink Frog Events, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.pinkfrogevents.com] (the "Site") and use our event planning services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website and clients, including:

a. Personal Data

Information you voluntarily provide when you fill out a contact form, book a consultation, or sign up for our services, including:

Full Name
Email Address
Phone Number
Event Details (date, type, location, etc.)
Billing and payment information (if applicable)

b. Automatically Collected Data

When you use the Site, we may automatically collect information such as:

IP Address
Browser Type
Operating System
Device Information
Browsing Actions and Patterns
Referring URL
Date/Time of Visit

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and improve our services. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and requests
Deliver event planning services
Manage bookings and client relationships
Process payments and send invoices
Communicate important updates or promotions
Improve our website, services, and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers and partners who assist in delivering our services (e.g., venues, caterers, decorators), only as needed and under confidentiality agreements
Payment processors for billing-related transactions
Legal authorities, if required to comply with applicable laws or enforce our legal rights

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When we no longer need the data, it is securely deleted or anonymized.

5. Your Rights and Choices

Depending on your location, you may have rights including:

Access to the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [your contact email].

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

9. International Users

If you are accessing our Site from outside the country in which we operate (e.g., the United States or UK), please be aware that your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. Continued use of our Site and services after changes constitutes your consent to those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Pink Frog Events
Email: info@pinkfrogevents.co.uk
Phone: 0118 4693534
Website: www.pinkfrogevents.com